Shipping policy
Some of our 925 silver jewelry is lovingly handcrafted, please allow 2 to 3 weeks for the production of your item(s) and additional time to post your item(s) to you.
For ready-to-ship creations :
All orders within France are shipped within 24-48 hours, with one business day for processing.
Orders within the European Union will be delivered within 48-72 hours, with one business day for processing.
For orders outside the European Union, delivery times are 2-4 days, with one business day for processing.
Please note that shipping times worldwide may vary during peak periods such as Black Friday and the holiday season, as well as due to potential delays from couriers during this time of year. Delays may range from 5 to 10 business days.
SHIPPING RATES :
Shipping within France :
Free shipping for orders over €140.
A flat rate of €5.00 applies to orders under €140.
Shipping within the EU:
Free shipping for orders over €140.
A flat rate of €10.00 applies to orders under €140.
Shipping to Switzerland, United Kingdom, Norway :
Free shipping for orders over €140.
A flat rate of €10.00 applies to orders under €140.
Shipping to the rest of the world :
Free shipping for orders over €140.
A flat rate of €29.90 applies to orders under €140.
Additional terms
Customs fees and duties:
Please note that any customs duties, import taxes, or other fees that may apply due to international export regulations will be the responsibility of the customer. CHIEN MÉCHANT does not assume any additional costs for customs or import duties.
Failed deliveries or Incorrect shipping addresses:
In the event that the recipient does not accept the package upon delivery or if an incorrect shipping address is provided, and the package is returned to us, we can re-ship the package to the customer. However, the customer will be responsible for covering the cost of the return shipping. To arrange for re-shipping, please contact our customer service team.
Thank you for shopping with us! We strive to ensure your order arrives as quickly and safely as possible. For any further questions, don't hesitate to contact chienmechant.co@gmail.com